Service. Communication. Commitment.

Welcome to the official home of Online Transition

Here you will find access to the products and services offered by Steven Haller & Associates. Web Engineering happens when a software company and a design firm combine. Anything is possible, including: Face to Face Design Consultations Shopping Cart E-Commerce Newsletter Management Order Inventory Systems Sales Lead Generators "The real money isn't in the software. It's in the service you build with that software." --Jeff Atwood Posted by Steve Haller 3.1.08

---

Net-Enabled Business Value

Center for Research in Electronic Commerce

While the field of electronic commerce has often focused on the rise and fall of “dot coms,” a major transformation is under way in many traditional organizations that are investing heavily in Internet technologies in order to improve financial performance. While anecdotes in the business press suggest that some firms have achieved unprecedented benefits by leveraging the Internet, there is no systematic basis to guide managers through this transformation process. Based on IT business value research, we present a framework of electronic business value that enumerates linkages between performance drivers (e.g., Internet applications, processes, and electronic business readiness of customers and suppliers), and operational excellence and financial metrics. We argue that firms engaged in electronic business transformation must make synergistic investments and commit resources not only in information technology, but also must align processes and customer and supplier readiness to maximize the benefits. The model and the general approach provide a rich foundation for managers to analyze the types of electronic business initiatives that lead to better operational and financial performance. Further, management can use this model to benchmark their electronic business projects and to identify areas that may require attention and additional resources. ...read article